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Corrections

Corrections and how to report an error

Model names, trims, specifications, prices and links change, and we will sometimes get one wrong. Here is what counts as an error, how to report it and what happens next.

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What counts as a substantive error

A substantive error is anything that could change a reader’s understanding or purchase decision, including:

  • the wrong model name, trim, model year or revision;
  • an incorrect specification, or a manufacturer figure attributed to the wrong source;
  • a price, warranty term or policy stated incorrectly at the time we checked it;
  • a broken, wrong or misleading link, including a merchant link that lands on the wrong product;
  • a claim labeled as first-hand experience that isn’t, or any evidence label applied wrongly;
  • a missing disclosure of a commercial relationship.

Typos, grammar and formatting fixes are corrected without a note.

How to report an error

Email contact@ridebenchmark.com with “Correction” in the subject line. The most useful reports include:

  1. the page address;
  2. the exact wording you believe is wrong;
  3. what you believe is correct; and
  4. a source, if you have one — a manufacturer page, a manual, a spec label photo or a policy document.

If you own the machine in question, a photo of its specification label is often the fastest way to settle a trim or model-year question.

What happens next

A person reads every report. We check the claim against the original source and, where needed, against the manufacturer’s current materials or a second independent source. If the report is right, we fix the page. If we disagree, we’ll reply and explain why when the report includes a way to reach you.

We don’t promise a turnaround time, because some checks depend on manufacturers or merchants responding. Factual fixes that are easy to confirm are made as soon as they are confirmed.

How corrections are shown

When a substantive correction is made to a published page, that page gets a dated note describing what changed — for example, “Corrected November 2026: the battery capacity listed for this trim was updated to match the manufacturer’s current specification.” We don’t silently rewrite history on decisions that readers may already have relied on.

The correction log

RideBenchmark launched on November 10, 2026 with its foundation pages. No substantive corrections have been issued yet, so there is no log to show. When the first correction is made, it will be listed here with its date and the affected page.

Where to next